CRTC plans to outsource investigation of telemarketing complaints

THE CANADIAN PRESS
OTTAWA - The Canadian Radio-television and Telecommunications Commission is looking for an outside party to investigate Do Not Call List violations and other telemarketing complaints.

The federal telecom regulator said Monday that all telemarketers will pay fees to the investigator to cover its costs, which are expected to be about $100 per action.

The commission said it will issue a formal request for proposals by the end of February, moving "another step closer to launching the national DNCL and enforcing the new telemarketing rules."

© The Canadian Press, 2008